privacy policy

What is this Privacy Policy for?

This privacy policy is for this website didlaw.com and served by didlaw Limited and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

  • Who we are – Didlaw Limited, Garden Studios, 71-75 Shelton Street, Covent Garden, London WC2H 9JQ.
  • The name and contact details of our Data Protection Officer: Chris Jackson, email chris.jackson@didlaw.com tel. 020 7099 7508.
  • What we do with your data – how and why we collect, store, use and share your personal data and who we share it with. Using data is called “processing”.
  • Your rights in relation to your data and how to raise an issue or complain.
  • We only collect and process data that is necessary for us to be able to provide services to you.

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

Use of Cookies

This website uses cookies to better the user’s experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.

What are Cookies?

Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

How we use Cookies

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information.

Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Remarketing Cookies

didlaw.com also uses third party vendor re-marketing tracking cookies, including the Google Adwords tracking cookie. This allows us to continue to show ads to you across the internet, specifically on the Google Content Network (GCN). As always, we respect your privacy and are not collecting any identifiable information through the use of Google’s or any other third party’s system.

The third-party vendors, including Google, whose services we use, will place cookies on web browsers in order to serve ads based on past visits to our website. Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website. This allows us to make special offers and continue to market our services to those who have shown interest in our service.

Visitors can opt out of Google’s use of cookies by visiting Google’s Ads Settings. Alternatively, visitors can opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt out page.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk.

How long will we keep your data?

We will keep your personal data after we have finished advising or acting for you. We will do so for one of these reasons:

  • to respond to any questions, complaints or claims made by you or on your behalf;
  • to show that we treated you fairly and to your satisfaction;
  • to enable you to access that data if you should request;
  • to keep records required by law.

We will not retain your data for longer than necessary for the purposes set out in this policy. For records required by law we keep data for seven years.

Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

What rights do I have around my data?

You have the following rights, which you can exercise free of charge:

  • To access your data. We will provide you with a full copy on request;
  • To rectify your data to correct any mistakes you alert us to;
  • To be forgotten. Simply ask us to delete specific personal data. Please note that we will be unable to delete all data due to regulatory requirements, but we may be able to suppress some elements of the data at your request;
  • To restrict our processing your data to certain activities specified by you;
  • To receive the personal data you provided to us in a structured, commonly used and machine-readable format and/or to transmit that data to a third party on your instruction;
  • To object to the use of your data for direct marketing and certain other situations;
  • Not to be subjected to automated decision-making including profiling. We do not carry out this activity.

For further information on each of those rights, including the circumstances in which they apply, please see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the General Data Protection Regulation

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

Email Policy

Any legal opinion or advice provided by email to our client is given subject to our terms of business.

Confidentiality

Our emails and any attachments are confidential, may be legally privileged and must not be disclosed to or used by anyone other than the intended recipient. Unauthorised use, disclosure, distribution or copying is prohibited and may be unlawful.

If you are not the intended recipient of an email from didlaw please notify info@didlaw.com and then delete the email.

Disclaimer

We do not accept responsibility for any viruses, inaccuracy, incompleteness or failure to deliver promptly or correctly or at all, any information exchanged between didlaw and its clients by emails.

If you have chosen to communicate with us by email you accept these risks and agree to keep didlaw free from any responsibility for any harm, loss or damage inadvertently caused.

Cyber Fraud Warning

There is a significant risk posed by cyber fraud, specifically affecting the interception of emails and apparent change of bank account details.

Please note that our bank account details will not change during a transaction, and we will not notify you of a change to our bank details by email.

Before sending money to us, please satisfy yourself that you have our correct bank details. We will not accept responsibility if you transfer money into an incorrect account.

Email Newsletter

This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website and the company. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998 and EU General Data Protection Regulation (GDPR). No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. You may request a copy of personal information held about you by this website’s email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity. This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites).

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls. Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

How can I exercise my rights?

If you would like to exercise any of those rights, please email, call or write to our Data Protection Officer giving us enough information to identify you (name and client number) and let us know which right you would like to exercise and which data the request relates to.

Security measures

We use appropriate security measures to prevent personal data from being accidentally lost or used or accessed unlawfully. We access to your personal data to those who have a genuine business need to access it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

Data security breaches

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so. You can get information on how to protect yourself online from www.getsafeonline.org which is supported by HM Government and leading businesses.

Relevant law

Our use of your personal data is subject to your instructions, the EU General Data Protection Regulation (GDPR), other relevant UK and EU legislation and our professional duty of confidentiality.

Transferring your personal data out of the EEA

To deliver services to you, it is sometimes necessary for us to share your personal data outside the European Economic Area (EEA). These transfers are subject to special rules under European and UK data protection law.

How can I complain?

We hope that we can resolve any query or concern you may raise about our use of your information.

The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns or telephone: 0303 123 1113.

You can contact us at any time if you have any concerns…

Please contact our Data Protection Officer by post, email or telephone if you have any questions about this privacy policy or the information we hold about you.

IF YOU DO NOT CONSENT OR WISH TO LIMIT HOW WE PROCESS YOUR DATA PLEASE CONTACT US IMMEDIATELY TO DISCUSS YOUR CONCERNS.

Content & Copyright

All content included on www.didlaw.com, unless otherwise credited, is the copyright of didlaw Limited.

didlaw, Garden Studios, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Telephone: 020 7099 7508 Email: info@didlaw.com www.didlaw.com

Regulatory Information

didlaw is the trading name of Didlaw Limited a limited company registered in England and Wales with number 8642712. Didlaw Limited is authorised and regulated by the Solicitors Regulation Authority under SRA number 605930. Insured by Travelers.

Didlaw Limited, Garden Studios, 71-75 Shelton Street, London WC2H 9JQ

T +44 20 7099 7508 │ www.didlaw.com

This privacy notice was published on 1 May 2018. We may change this privacy policy from time to time and will email you to inform you.