our values
doing things differently.
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As a modern law firm, we have a unique understanding of employment discrimination issues so we can provide you with the right advice. Speak to us today if you are considering legal action.
Home | Our Values
a different kind of law firm
Didlaw is made up of lawyers & business staff from a wide range of backgrounds & experiences but we all share the same values when it comes to work.
These values are built in to everything we do: they are who we are.
we believe
We believe in justice, equality & fairness. It’s why we became lawyers.
barriers down…
One of the biggest barriers to justice for most people is uncertainty around costs. So, we try to give accurate assessments upfront & throughout the client’s journey. This means we will make sure the clients know in advance what the work will cost, but we’ll never allow them to invest in a lost cause.
we use plain English…
The law belongs to us all & should be accessible to everyone. So, we will talk & write in plain English & we do it in as few words as possible because that is good law. Good lawyers can explain the law in a way that anyone can understand.
we are ethical…
We will not take a case unless we believe we can make a difference for the better. At its best the law is a practical tool for solving problems. We’ll do our very best to find your desired solution.
we are creative…
We don’t just use our technical skills & knowledge, we use the power of our imagination. Often we take cases that other lawyers are afraid to take on.
we use tech…
We use the latest tech so that we can deliver client services quickly & efficiently but also so that our lawyers can work flexibly. We use the same tech to keep our carbon footprint to a minimum. But we will never use tech at the expense of human contact & the personal touch.
we are approachable…
The image of the stuffy lawyer is redundant. Our lawyers build strong relationships. Our clients feel comfortable coming & talking to us. We listen, and we appreciate that the client is in charge.
we care… we care about our clients.
We care about our clients. We care about each other. We care about making the world of work a better place. One client at a time.
what our clients say
Outstanding!! I had a very tricky case that I had started with another firm, I decided to switch law firms to didlaw. They grabbed the case and transformed my position. We did end up going the...
View Alldidlaw were utterly incredible throughout my difficult time. They were always on hand, whatever time, night or day, and helped me navigate this minefield of rules and laws. I would thoroughly...
View AllReally professional, refreshingly direct and very efficient with your time. I dealt with the Principal Karen Jackson and one of her top support staff members. Always courteous, always on time and...
View AllSpecialist knowledge + smart thinking + excellent teamwork = record result! See Tribunal Case 2303683/18 and search for media coverage that speaks for itself. If you are an employee or claimant...
View Alldidlaw were brilliant on both the occasions I used them. I worked with Anita who was fantastic. They were supportive, professional, empathetic and knew the best way to negotiate. My interactions with...
View AllVery personal and prompt service. Use of telephone for discussions/updates.
View AllThe responsiveness was particularly valued – but the whole experience was excellent.
View AllYou showed you cared in every communication.
View AllThe team were very efficient and effective with great communications. Simple, no nonsense approach. Great and easy to understand advice. Very personable approach from all of the team which made me...
View AllAlthough I was advised not to continue with my employment tribunal case, and this was disappointing, I do think it was the correct advice, and only wish I had used this solicitor earlier in my...
View AllAnita was very clear with her comms, very professional and very sensitive to my needs. Should I ever need legal advice again, she will be the first person I call. Thank you very much Anita.
View AllQuick initial availability of Solicitor, and quick overall turnaround time.
View AllKaren and her team were professional and transparent at all times. I was wary about instructing a law firm to act on my behalf, but am so glad I did. didlaw represented me to the highest level. The...
View AllThe fact that they provided total confidence in what we were doing and reassured we would reach the desired outcome, which they did. It was great from the off, how they listened and helped exactly...
View AllFor me, the process was really simple. I received clear and helpful advice and was able to complete all the paper work without having to travel to the office.
View AllI really appreciated being kept in touch with expected timelines and being contacted accordingly. It meant I wasn’t having to wonder if things were happening or not. – Karen is an extremely open...
View AllI dealt mainly with Karen and Anita on an employment issue. What I really appreciated is “they got it”. I didn’t have to continuously explain how I was feeling, they just knew. That helped a...
View AllA very thorough job. Excellent service. Very friendly. I would like to say thank you very much.
View AllThe very quick and personal response and the very clear and positive advice from Karen.
View AllGreat experience. At a stressful time I was reassured I was in good hands. I appreciated the honesty & directness of the conversations throughout the process.
View AllI was having a very difficult time with my employers and didlaw gave me the support and legal clout that I needed in order to reach a satisfactory conclusion. I found everyone at didlaw to be very...
View AllBoth Elizabeth McGlone and Kim Evans were SUPERB! They made an otherwise very stressful and unhappy time so much easier to bear. Kept things simple and costs down. The importance of the personal...
View AllBeyond being a great professional, Yavnik has always been very empathetic, kind and understanding making me feel secure throughout the process.
View AllElizabeth saved my life. Honestly. She’s a powerhouse and genuinely one of the kindest people I’ve ever been lucky enough to know. I’ve come a long way, but without her none of this would have...
View AllDidlaw is characterised by the team’s people-focused approach, genuine empathy and ability to provide astute legal advice.
View AllKaren Jackson is superb at what she does; one of the best negotiators I have ever met; excellent client care skills; measured; knows both the law and how to use it. Provides good instructions at...
View AllKaren has a real skill in being able to deliver clear and coherent advice to vulnerable people in a manner which empowers them to make decisions about their rights and claims.
View AllI can’t recommend Didlaw enough. From my initial telephone call right through to the end, their professionalism was exceptional. I absolutely trusted their advice which resulted in a wonderful...
View AllKaren is passionate about holding organisations to account when they treat their employees unfairly at work. If you need legal experts to fight your corner then I strongly recommend that you contact...
View AllThe whole process from the point of instruction to finish was smooth, well managed and quick. The relief of having Karen fight my corner was immense and I would recommend her and her firm in a...
View AllImmediate responsiveness, and complete efficiency to close the process in less than 2 days. Thank you!
View AllEveryone I spoke to was professional and courteous but also kind and empathetic.
View All© didlaw 2024
didlaw is a trading name of Didlaw Limited, a limited company registered in England & Wales under co. number 8642712.
The registered office is 3 Waterhouse Square, 138-142 Holborn, London, EC1N 2SW. Solicitor | Director Karen Jackson. Non-lawyer | Director Chris Jackson