our values

Outstanding!! I had a very tricky case that I had started with another firm, I decided to switch law firms to didlaw. They grabbed the case and transformed my position. We did end up going the...

didlaw were utterly incredible throughout my difficult time. They were always on hand, whatever time, night or day, and helped me navigate this minefield of rules and laws. I would thoroughly...

Really professional, refreshingly direct and very efficient with your time. I dealt with the Principal Karen Jackson and one of her top support staff members. Always courteous, always on time and...

Specialist knowledge + smart thinking + excellent teamwork = record result! See Tribunal Case 2303683/18 and search for media coverage that speaks for itself. If you are an employee or claimant...

didlaw were brilliant on both the occasions I used them. I worked with Anita who was fantastic. They were supportive, professional, empathetic and knew the best way to negotiate. My interactions with...

Very personal and prompt service. Use of telephone for discussions/updates.

The responsiveness was particularly valued – but the whole experience was excellent.

You showed you cared in every communication.

The team were very efficient and effective with great communications. Simple, no nonsense approach. Great and easy to understand advice. Very personable approach from all of the team which made me...

Although I was advised not to continue with my employment tribunal case, and this was disappointing, I do think it was the correct advice, and only wish I had used this solicitor earlier in my...

Anita was very clear with her comms, very professional and very sensitive to my needs. Should I ever need legal advice again, she will be the first person I call. Thank you very much Anita.

Quick initial availability of Solicitor, and quick overall turnaround time.

Karen and her team were professional and transparent at all times. I was wary about instructing a law firm to act on my behalf, but am so glad I did. didlaw represented me to the highest level. The...

The fact that they provided total confidence in what we were doing and reassured we would reach the desired outcome, which they did. It was great from the off, how they listened and helped exactly...

For me, the process was really simple. I received clear and helpful advice and was able to complete all the paper work without having to travel to the office.

I really appreciated being kept in touch with expected timelines and being contacted accordingly. It meant I wasn’t having to wonder if things were happening or not. – Karen is an extremely open...

I dealt mainly with Karen and Anita on an employment issue. What I really appreciated is “they got it”. I didn’t have to continuously explain how I was feeling, they just knew. That helped a...

A very thorough job. Excellent service. Very friendly. I would like to say thank you very much.

The very quick and personal response and the very clear and positive advice from Karen.

Great experience. At a stressful time I was reassured I was in good hands. I appreciated the honesty & directness of the conversations throughout the process.

I was having a very difficult time with my employers and didlaw gave me the support and legal clout that I needed in order to reach a satisfactory conclusion. I found everyone at didlaw to be very...

Both Elizabeth McGlone and Kim Evans were SUPERB! They made an otherwise very stressful and unhappy time so much easier to bear. Kept things simple and costs down. The importance of the personal...

Beyond being a great professional, Yavnik has always been very empathetic, kind and understanding making me feel secure throughout the process.

Elizabeth saved my life. Honestly. She’s a powerhouse and genuinely one of the kindest people I’ve ever been lucky enough to know. I’ve come a long way, but without her none of this would have...

Didlaw is characterised by the team’s people-focused approach, genuine empathy and ability to provide astute legal advice.

Karen Jackson is superb at what she does; one of the best negotiators I have ever met; excellent client care skills; measured; knows both the law and how to use it.  Provides good instructions at...

Karen has a real skill in being able to deliver clear and coherent advice to vulnerable people in a manner which empowers them to make decisions about their rights and claims.

I can’t recommend Didlaw enough. From my initial telephone call right through to the end, their professionalism was exceptional. I absolutely trusted their advice which resulted in a wonderful...

Karen is passionate about holding organisations to account when they treat their employees unfairly at work. If you need legal experts to fight your corner then I strongly recommend that you contact...

The whole process from the point of instruction to finish was smooth, well managed and quick. The relief of having Karen fight my corner was immense and I would recommend her and her firm in a...

Immediate responsiveness, and complete efficiency to close the process in less than 2 days. Thank you!

Everyone I spoke to was professional and courteous but also kind and empathetic.